New Horizons Jacksonville Registration and Cancellation Policy

Cancellations & Refunds

Below are the New Horizons Computer Learning Centers of Jacksonville Cancellation and Refund Policies.
If you have any questions, please do not hesitate to contact us.

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7020 A.C. Skinner Pkwy
Suite #180
Jacksonville, FL 32256
 Email New Horizons Jacksonville

 For Companies
  • If a student is 15 minutes late, they risk losing their seat to a standby student.
  • If a student is 30 minutes late or more, they will need to reschedule. A no-show fee will apply.
  • Students are ultimately responsible for confirming themselves.
  • Retakes are enrolled as a Stand-By. The student must bring previously issued courseware, and additional fees may apply (LMS fee, LOD fee, etc.).

** Open enrollment classes are subject to change**

 For Consumers

Notify New Horizons ASAP at 904-564-9500 or Written notification: to avoid penalties.

For open enrollment classes, ten (10) business days' notice is required to reschedule a class with no additional fees.

In case of a no-show or a cancellation with less than ten (10) business days before class date: 100% of class price will be due according to date of original invoice or date of Term Net 30. If class is paid for with coupons, those coupons will be forfeited. If class is paid for with a seat license, those days will be removed. In case of a Premium class, multiple coupons will be pulled.