New Horizons Jacksonville Registration and Cancellation Policy

Cancellations & Refunds

Below are the New Horizons Computer Learning Centers of Jacksonville Cancellation and Refund Policies.
If you have any questions, please do not hesitate to contact us.

Contact Us Today

7020 A.C. Skinner Pkwy
Suite #180
Jacksonville, FL 32256
 904-564-9500
 Email New Horizons Jacksonville

 For Companies

Canceling an Open Enrollment Application or Technical class must be done ten (10) or more business days prior to the scheduled class date. A credit towards another or the same class of less or equal value will be allowed if the cancellation is made ten (10) or more business days prior to the originally scheduled class date. No credit will be issued if cancellation is made nine (9) or fewer business days prior to the original class date. Students who no-show will receive no class credits. 

 For Consumers

Notify New Horizons ASAP at 904-564-9500 or Written notification: sales.jacksonville@newhorizons.com to avoid penalties.

For open enrollment classes, ten (10) business days' notice is required to reschedule a class with no additional fees.

In case of a no-show or a cancellation with less than ten (10) business days before class date: 100% of class price will be due according to date of original invoice or date of Term Net 30. If class is paid for with coupons, those coupons will be forfeited. If class is paid for with a seat license, those days will be removed. In case of a Premium class, multiple coupons will be pulled.